Do airways pay for accommodations for flight delays in Canada?
The Canadian Transportation Company’s amendments to the Air Passenger Safety Rules, introduced Saturday, would require carriers to offer meals to passengers whose flights are delayed at the very least two hours, together with in a single day lodging if essential.
How lengthy does it take for an airline refund when flight is delayed or cancelled?
Airways would even have to offer refunds inside 15 days, down from the present deadline of 30 days, if a passenger prefers to be reimbursed relatively than to be rebooked when their flight is cancelled, delayed at the very least three hours, or they’re bumped from the flight. That timeline shift is supposed to raised aligned with practices within the U.S. and the European Union, the federal company mentioned.
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What occurs with climate delays?
Ottawa mentioned distinctive circumstances embrace safety threats, unscheduled airport closures, chicken strikes, climate or plane harm that might have an effect on flight security, amongst different examples.
Adjustments to the Canada Transportation Act: Make guidelines clearer and extra easy
The Canadian Transportation Company has been working to amend laws related to the Canada Transportation Act because the Liberal authorities handed laws final 12 months aiming to tighten guidelines for passenger rights.
These reforms put the onus on airways to point out a flight disruption is attributable to security issues or causes exterior their management.
Beforehand, Canada’s passenger rights constitution, which took impact in 2019, divided flight disruptions into three classes:
- These attributable to elements inside the provider’s management,
- disruptions inside the provider’s management however required for security functions,
- and people exterior the airline’s management.
Passengers had solely been entitled to compensation within the first of these classes. However the federal company mentioned that categorization system was too complicated and led to “diverse and differing interpretations” by air carriers and passengers, particularly when a traveller’s request for compensation was denied or the explanation for a flight disruption was not clear.
The company mentioned it obtained greater than 150,000 air journey complaints since 2019 and lots of of these have gone unresolved.
“The proposed amendments remove gray zones and ambiguity about when passengers are owed compensation, which can guarantee faster resolutions for passengers.” https://t.co/GxdcRjFX43
— Anita Anand (@AnitaAnandMP) December 22, 2024
Transport Minister Anita Anand mentioned the proposed amendments search to simplify the foundations for each travellers and air carriers. “The proposed amendments remove gray zones and ambiguity about when passengers are owed compensation, which can guarantee faster resolutions for passengers,” she mentioned in an announcement. “We are going to work to achieve the fitting steadiness between defending the rights of passengers and selling a aggressive air sector.”
