[INTERVIEW] Journey Enhancements with Extra Rewards

Right this moment we’re that includes Jennifer Johnson from Extra Rewards, who will share with us some journey enhancement options. Thanks for taking the time to reply our questions Jennifer and looking out ahead to what you might be engaged on too! 

1) Please inform us who you might be and what your function is with Extra Rewards?

I’m Jennifer Johnson, Loyalty Director for Extra Rewards and I’m answerable for driving buyer expertise and integrating the enterprise throughout all loyalty features. I’ve beforehand labored in various loyalty, partnership and advertising roles in organizations in Canada and the U.Ok. similar to London Medication, Tesco, Ford Retail and Information UK with particular experience in creating partnerships, loyalty and digital transformation in advanced companies.

2) What’s Extra Rewards about?

Extra Rewards is one in every of Western Canada’s favorite loyalty applications. Thousands and thousands of members accumulate factors on their on a regular basis grocery spend at greater than 250 shops together with Save-On-Meals, PriceSmart Meals, Purchase-Low Meals, Nesters Market, High quality Meals, and City Fare, in addition to at a whole bunch of companion areas, similar to Panago Pizza, Jim Pattison Auto Group, Speedy Glass, and extra. Our members redeem their factors for rewards similar to free journey, groceries, present playing cards, and extra. It’s our means of claiming thanks for purchasing with us!

3) Appears like there have been some current enhancements to Extra Rewards Journey, Powered by Expedia. How is it completely different from earlier than?

Extra Rewards not too long ago launched the brand new and improved “Extra Rewards Journey, Powered by Expedia” platform, which unlocks a much bigger world of journey for Extra Rewards cardholders. This new partnership means clients can entry Expedia Group’s intensive breadth and depth of journey stock. And the brand new end-to-end Extra Rewards platform makes it simpler than ever to ebook. Utilizing the brand new Extra Rewards Journey, Powered by Expedia platform, cardholders have the selection of paying for journey by factors redemption or on-line cost. Members can redeem any variety of factors they select in the direction of a journey reserving and even earn one level for each extra greenback spent by the platform — which means this partnership not solely unlocks simple journey redemption but in addition a brand new, thrilling solution to earn Extra Rewards factors.

4) What else can we look ahead to?

We’re all the time searching for methods to make the Extra Rewards program much more rewarding for our members. Throughout the final yr, we now have expanded our in-store redemption choices with the introduction of “Pay with Factors” and launched the brand new partnership with Expedia. However it doesn’t cease there. Our short-term roadmap contains much more methods so as to add worth, personalization, and ease to enhance our members’ expertise. Keep tuned for full particulars, however secure to say we’re very enthusiastic about our upcoming plans and members can count on extra huge issues to come back quickly!

5) Any closing ideas?

As Pointshogger demonstrates, there may be a lot alternative out there lately, particularly on the subject of loyalty. We’re actually grateful to our clients for participating with our program and are working laborious to make this system even simpler and higher for them! Being thought of one in every of Western Canada’s favorite loyalty applications isn’t one thing we take frivolously. We’re proud to assist our members lower your expenses and make their {dollars} go additional.

To assist our members get much more worth from this system, we are going to proceed to broaden the various methods to earn and redeem factors, similar to by our digital provides platform, My Affords, and our expansive companion community.

In case your readers need to keep updated on all the purpose ideas and incomes alternatives with Extra Rewards, I like to recommend signing up for our weekly e-newsletter and following us on social media.